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Have questions about selling your gold or settling a gold loan? Our expert team is ready to assist you every step of the way.

At The Lord, we believe in making every customer interaction seamless and valuable. Whether you need information about our services, want to schedule a free gold evaluation, or are ready to complete a transaction, we're just a message or call away.

24/7 Support Available

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Quick Response Time

We respond within minutes

Expert Guidance

Professional assistance guaranteed

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123 Gold Street, Business District
Your City, State - 123456
India

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Business Hours

Monday - Saturday:
10:00 AM - 7:00 PM

Sunday:
Closed

Email Us

For general inquiries:
info@thelord.com

For support:
support@thelord.com

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Frequently Asked Questions

Quick Answers to Common Questions

What documents do I need to bring?

You need to bring a valid government-issued photo ID (Aadhaar Card, PAN Card, Passport, or Driver's License) along with your gold jewelry or loan documents if applicable.

How is the gold price determined?

We base our prices on real-time market rates for gold. The final price depends on the purity (karat) and weight of your gold, calculated transparently in your presence.

Do you accept broken jewelry?

Absolutely! We accept all types of gold jewelry regardless of condition - broken, damaged, or outdated pieces are all welcome.

How long does the process take?

The entire process typically takes 15-30 minutes, including testing, evaluation, and payment. We ensure quick service without compromising accuracy.

Is the evaluation really free?

Yes, completely free with no obligation to sell. We provide honest evaluation and detailed information about your gold's value at no cost.

Can I settle any gold loan through you?

We work with most major banks and financial institutions. Bring your loan documents, and we'll help you determine the best settlement option.

Still Have Questions?

Don't hesitate to reach out. Our friendly team is always ready to help you.